Website downloads: Since the BizNatal website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.
However, should you find one of our downloads to be faulty please advise us immediately and we will attempt to rectify your concern.
BizNatal programs: If you have purchased one of our BizNatal programs, including mentoring, coaching and downloads, no refund is issued either in total or pro-rata if you choose not to continue with the mentoring and coaching sessions included in the program.
Should you cancel participation in Phase 1 BEFORE you have received a website or branding, and before ANY work in planning and development of these two inclusions has commenced we will refund a portion of your full fees. The portion to be attributed is website 20% and branding 5%. No refund will be issued if work has commenced on these elements of the program.
The refund will be issued into a bank account of your choosing after you notify us of your withdrawal from the program.
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form